All items are made to order, so please allow up to a week before shipment. All fabrics are pre-washed and pre-shrunk. Please request a swatch if you are uncertain!
Please contact us before placing an order from outside the US. You will be responsible for all customs and duty charges.
Sales tax of 5% will be added if your bill to or ship to address is in the state of Massachusetts.
Returns & Exchanges
Returns or exchanges received with a completed return / exchange form, tags attached, unworn, and unwashed within 30 days after purchase will be offered the following:
- Feel free to try on apparel at home! If it doesn't work out, no problem, send it back for an exchange.
- If an item does not fit you properly, please contact us within 5 days of receipt.
- We will be happy to exchange it for another size or refund provided in the method of store credit (do not include shipping costs).
- Please review the sizing chart before ordering, and take your measurements over typical undergarments.
- If you do need to exchange an item, customer will be responsible for all shipping costs associated with the return USPS shipping costs.
If you would like to make a return, just complete the following steps:
- 1. Request a return form by contacting ETERNITE, INC. customer service at 617-308-1555 or via email.
- 2. Fill out the return form, include the name on the original order, order number, exact SKU & size of the styles you wish to return, and provide a valid email address & phone number.
- 3. Pack everything back up in the original packaging. Please note, customer is responsible for any shipping costs associated with exchanges.
Questions? Comments? Contact us!
Shipping & Handling Rates:
ETERNITE, INC. ships all packages Priority Mail via USPS.
- Orders with up to 5 items - $6.40
- Orders with 6 - 9 items - $8.40
- Orders with 10 items or more - $11.40
Exchanges must be received back within 30 days of the date of purchase in order to be accepted and in order to issue a refund.
Shipping on international orders will not be refunded.
We stand behind our products 100%. We inspect all items before we ship them, however, we will replace any defective merchandise returned in its original packaging within fourteen days.
Refund or exchange will be valid ONLY on items that been purchased on eternitefashion.com. We offer online voucher store credits, no cash refunds are given for online or in store purchases.
NO REFUNDS ON SALE MERCHANDISE. ALL ARE FINAL SALES.
ETERNITE, INC. Sizing Chart
|Pants & Tops|
|All measurements in inches|
ETERNITE, INC. offers a fundraising project to support your cause. ETERNITE, INC. will donate 20% of the days web sales to your charitable organization (shipping charges apply).
If you are interested in earning money for your organization, please contact us with your organization's name, location, and any specific instructions.
We would love to help you! ETERNITE, INC. can help put the fun back into fundraising!
ETERNITE, INC. takes security very seriously. ETERNITE, INC. highly respects your privacy.
All personal information submitted to ETERNITE, INC. will be kept confidential and will not be accessible by other third parties under any circumstances.
In some areas of this website, we ask you to send us data that needs to be kept securely. Visitors to our cite can register to purchase services.
When you register, we will request some personal information about you such as your name, address, email address, telephone number, & facsimile number.
You can check you are viewing the page through our server by looking in your browser's address bar - the address should start with http://www.eternitefashion.com.
Terms & Conditions
Welcome to the ETERNITE, INC. web site, please review the following basic terms that govern your use of and purchase of products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by those terms. We may from time to time change the terms that govern your use of our site. Your use of our site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move, or delete portions of, or may add to, our site from time to time.
ETERNITE, INC. is committed to protecting your privacy. This privacy statement sets forth our current privacy practices with regard to the information we collect when you or your computer interacts with our web site. By accessing ETERNITE, INC., you acknowledge that you fully understand ETERNITE, INC.'s privacy statement and freely consent to the information collection and use practices described in this website privacy statement. ETERNITE, INC. has the discretion to occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
When you visit our site, we may track information to administer the site and analyze its usage. Examples of information we may track include IP address, browser, amount of clicks, country of origin, date and time of visit, etc...
Please feel free to contact us with any questions you may have.